ATAC has been in dialogue with the SSC since the numerous issues with the ticketing system arose on Wednesday – A couple of points we want to make supporters aware of:
1. the TIMEOUT period, which seemed to cause a lot of issues and frustration, has been significantly extended, which should allow members to fully complete sales.
2. Any member who has had to pay for Belgium ticket should get in touch with SSC who will issue a full refund.
The SSC are working with their software provider to resolve these issues, and understand our frustrations. They have also agreed to meet with reps from ATAC in the coming weeks to discuss the ticketing issues, and other matters, in the coming weeks.